Surprisingly clean and neat car with minimal hassle during pickup and return.

Overall, it's okay. However, when picking up the car, they said I still had some unpaid balance, even though I had prepaid in full. In the end, they let me take the car and said to call them if there were any issues.

I rent a car about four to five times a year, always from EUROPE CAR. Their service is quite good. You don't need to worry about too many things, just simple renting. You can feel at ease.

We collected the car during midnight, there is only one person working. Thus make the process slower.

Ordered 2 cars but just 1 available when I arrive. I need to wait extra 30 mins for the 2 nd one

Clean car and the staff are very helpful. We couldn't find the booth and have missed Mr Izz who was in front of the arrival hall. Nevertheless, we approached another Eurocar staff and she was accommodating to call Mr Izz immediately to inform that we are already at the airport. During the drop-off day, although Mr Izz was on leave and we were about 15 minutes early, the staff politely requested us to wait for the designated staff to arrive from the nearby parking. In summary, it was a pleasant experience...