Great car perfect for our needs

Very good

The cars are relatively new, with mileage around 20,000 km. All models are white (no choice available). When picking up the car, I noticed many locals renting as well, and I've seen the cars frequently on city streets (their markings make them easy to identify). The price is quite affordable, but there are some restrictions: Key point 1: Driving is allowed only within NSW and not across states. Key point 2: There’s a mileage limit of 200 kilometers per day. They’ll check the mileage upon return and charge for any excess. A minor issue occurred—the front tire pressure was low on the second morning, but it was resolved at the car shop within 10 minutes.

Overall satisfied, but they tried to sell me insurance for 14 AUD per day when picking up the car.

The staff was extremely friendly.

The day before, I went to the car rental office to change the pickup time. The female manager I met was very helpful and assisted me in modifying the pickup time. However, the next day when I went to pick up the car, the male clerk proceeded to add full insurance (14 AUD/day, cheaper than QEEQ) without my consent. I repeatedly said I didn't need it, but he insisted on selling it. This was my first time encountering such a situation in Australia after renting cars multiple times. He then gave me a car with some chips on the front windshield. When I pointed them out, he refused to note them down on the pickup form, claiming they were minor issues. Given that he had just added the full insurance without my permission, I no longer trusted him. Fearing I might be charged during the return, I insisted on speaking to the manager on duty and got a brand-new car instead. Throughout the rental process, apart from that male clerk (whose staff name seems to start with 'A', but I couldn’t see clearly), everyone else was great. The car was new and fully equipped. Overall, this is a good car rental company.