Horrendous bait and switch. Forced to take insurance and other services to triple the price.

A small rental company, not many people, Hispanic employees.

Right Cars counter was no help, first they tell you mandatory insurance or no car rental , they hit you with two types of insurance totaling over $29. they do not take your black car CC insurance. ( RIP OFF), second car was suppose to be a Full size looked more like compact, and dirty , seats were all stained, car inside was dirty. third deposit was suppose to be returned same day, now they tell me when i return car it would take up to 7 days. Customer service was horrible. will never rent from them again i will stick with dollar,hertz,national, budget. never again

This place has 1 star reviews for good reason with their bait and switch prices doubling the online quote with excessive “Mandatory” fees most other rental companies don’t require. The manager of the store who also was my attendant behind the desk had the NASTIEST take it or leave it attitude when i expressed that none of these extra fees were specified in the booking process and blamed the booking platform.

the company official informed me that I should be obliged to hire more insurance than necessary. at the time of the pickup I did not know all the information and it ended up making my hiring more difficult. In other companies in miami, I did not have the worst experience I had in right cars. so I will no longer hire cars for the right cars and I will still denounce the abusive practice so that other clients will not fall into the same situation.

Unclear insurance requirements coat an extra $8 / day