Pretty good, no unnecessary complications. The pickup process was quick, and they provided a new car with only a few hundred kilometers on it. Upon return, they checked the car's condition and fuel level, and the pre-authorization was canceled very fast. The deposit was only 200 euros.

Very satisfied.

Got a Volkswagen of the same class, 30,000 kilometers, car condition was good, could connect to CarPlay, trunk just fit two 28-inch suitcases.

La voiture était cabossée sur le flanc arrière droit et rayée de partout... L interieur n était pas tres propre. L attente au guichet beaucoup trop longue il faudrait un guichet pour les clients qui ont déjà une réservation.

Like: Pick-up clerk young woman was very good at budget Lisbon Airport, but from the price I pay for the reservation upfront on the web site it actually doubled when I finallysed at the airport, maybe give ALL cost on reservation site especially insurance.
Dislike: When I drop the car at Lisbon airport for Budget, nobody was there to give me direction until I was there and because I didn t park the car exactly as the expect they yelled at me, this NOT acceptable. I was willing to move the car in the right spot tonhelp them but not under those conditions. SORRY