The car model is not available domestically, very spacious and easy to drive.

They gave me a note saying to refuel with gasoline, but the car was actually a diesel. Luckily, the gas station attendant didn't let me make the mistake. The system crashed when picking up the car, so I waited 2 hours to get the car. When returning it, no staff could be found and I waited almost an hour before someone showed up. Additionally, I was over 4 hours late and they charged me for an entire extra day.

Pickup and return were very quick, and the staff had a great attitude.

They took advantage of us not knowing Turkish and charged us extra fees.

No need to queue, the paperwork was handled very quickly.