Pretty good overall. However, they didn't have the car I wanted, but the upgraded model was quite satisfactory. The S60 is very suitable for the U.S. environment. The trunk can only be opened from the trunk itself, and the rear seats cannot be folded down from inside the car. Even if the car gets broken into, the trunk remains secure.

Very satisfied, the car I picked up was brand new, with only 13 miles on it.

No upselling, just added directly. I was surprised by the high deposit amount. During the process, no additional sales were mentioned, and I didn’t think much about it since I was in a hurry due to customs delays. I just took the receipt and left. When I had time to review it later, I noticed many extra items had been added. I lodged a complaint with Zuzuche, but they said they couldn’t resolve it. They blamed me for not checking the receipt at the time. I argued that I didn’t purchase anything on-site, and having fully prepaid meant I didn’t need to buy anything on the spot. The other side insisted they didn’t sell me anything. I only realized something was wrong when I received a bank notification and got the receipt. How could I have checked the deposit slip in detail then?

This time, QEEQ accompanied me on a 15-day self-drive trip, very convenient!

The store inexplicably charged an extra 50 USD after I signed some forms. I reserved a Toyota, but they told me none were available and gave me a Nissan instead. Their attitude was so-so. There was no staff to assist with car pickup, and there were no clear signs. I had to find the car myself in a large parking structure. Hertz's service is really lacking.