When returning the car, make sure not to use the navigation directly from the pickup/return car instruction interface, as the actual store address differs by several hundred meters from the navigation destination. This means you will not be able to find the rental company if you directly use the address from the pickup or return car instruction interface. The correct approach is to copy the store's English address from the interface and paste it into Tantoo Maps or Google Maps to search for the store's location before navigating there. I hope this review catches the attention of Zuzuche and prompts them to fix the significant discrepancy between the rental company store address at Phoenix Airport and the navigation destination provided in the Zuzuche order's pickup/return car instruction interface, to avoid inconvenience for future users.

I paid $432.00 for two days which is outrageous. Other than that, all was good.

It took time to move from the terminal and the counter was smooth.

Our pickup location in Phoenix was low on vehicles so we had an extended wait time (over 30 minutes) and ended up receiving a free upgrade to a premium model 4-door sedan and a discount voucher for a future rental. Staff was apologetic and very friendly. Our drop-off in Salt Lake City was a breeze -- staff took our key and we were on our way in under a minute. Great experience. We will rent from Dollar again.

Like: The great guys in phoenixThey help me they were very patient front desk from the front desk to receiving the car returning the car was a breeze I appreciate your company and I will use it again and refer it from time to time to time