The rental company did not provide the vehicle as stated in the contract. I booked a Mercedes E, but was given a Mercedes A. Upon realizing the discrepancy, I immediately returned to the counter to discuss it, only to be told that A and E are the same category. How could a luxurious mid-size sedan and a compact sedan be considered equivalent? This blatant consumer fraud caused a two-hour delay at the airport, and no satisfactory solution was offered. Helplessly, I had to take the A and leave.

Very good

They were very patient and helpful with our requests, but we had trouble finding the return location.

Convenient, simple procedures, and a user-friendly pick-up and drop-off process.

The car was in great condition, worth its price