Hertz was very efficient and didn’t try to upsell insurance. They asked if I planned to travel to other countries and then apologized for not having any Mercedes available. I was offered a choice between the XC40 and BMW 3 Series, and I decided on the Volvo. It was indeed very smooth to drive.

The staff upgraded us to a new car. We really appreciated it! Overall, the experience was excellent, and we will use this rental company again.

Got upgraded to a Volvo XC60 with autopilot functionality, absolutely amazing!

The staff's service attitude was excellent and very patient, thumbs up! However, when I picked up the car, I found the cleanliness of the vehicle to be quite poor, much worse than Sixt. There was a lot of dust around the windows, dirt in the central storage compartment, and a thick, curly hair stuck in the cigarette lighter. That was quite gross!

The check in desk was manned by one one person, later by only two. Long queue. More than 35 min waiting.

Great value!