The service was excellent, and the staff were patient and attentive. We got a brand-new Chevrolet Epica, which had only been driven for over 1300 kilometers. The huge trunk, heated driver and passenger seats, and heated steering wheel were absolutely essential for driving in the chilly Atlantic Provinces. Dollar, Hertz, and another car rental company share the same counter and staff.

Overall satisfied. There were scratches on the car when picking it up, and I reported it on-site. However, upon return, vehicle inspection was ten times stricter than during pickup, and they didn't acknowledge the prior report from pickup. Luckily, I had taken photos before leaving the garage and uploaded them to the app. In the end, the person inspecting the car couldn't make a decision, so he called a supervisor, and I had to write the situation down on paper before completing the return process.

Overall service was quite good.

Excellent service attitude and clear communication. Everything about insurance coverage was explained. Also, they upgraded us to an SUV with snow tires for free. Couldn't be better!

The actual rental cost was significantly higher than the online booking cost.