The staff member we dealt with was very impatient and completely refused to acknowledge the translated document provided by the car rental platform (particularly regarding the validity period). They outright rejected the original driver's license and refused to provide a vehicle until the platform's customer service intervened online and presented an additional notarized document with extra certification. Only then, after switching to another staff member, did they reluctantly accept it.

Satisfied

Satisfied

The car was quite damage and I was not very happy considering that I needed it for a wedding. Also I had a warning light about "changing the oil immediately" not ideal when We were going around Sicily. The wipes were terrible and they were not cleaning the screen at all. At some point I had to stop and buy some cloths and window cleaner because with the sun I was not able to see. The roof was playing up and in various time it stayed open.

Great platform, shame that our car was not that good.

Un surcoût de 44e a mon arrivée soit disant pour une arrivée après 23h....alors que j'étais au comptoir avant et que le temps de passer il était 23h35...mais ce surcout non prévu et non annoncé est une honte totale et inadmissible...je ne recommande pas cette prise d'otage.