At check-in had problems with my credit cards, but Jessica (?) was excellent and solved my problem. Car was great. Fob didn't work well. Advised to change battery. Did so. Still wouldn't open door unless attempted many many times. Finally removed the board from within the fob and used it without the case. Worked just fine. Not a big deal.

No it didn't exceed my expectations at all . The car is a Spark, the smallest car available, with over 46 thousand kilometers on it, running those roads. I am a car mechanic and I know that the front wheel bearings are completely shot. The travel was very noisy due to the bearings (rolling noises). So was the clutch on it`s limit, connected very late. A car of this size, of very poor quality, as we all now, being used as a rental car in a country with poor roads, aggressive drivers, chaotic traffic conditions, won`t last long. And at 47500 now, it is not getting better…

No, the car that I booked was and older model with scratches all over and worn out tires. The staff issued me another car that was way smaller than what I paid for. They had no other comparable vehicles to choose from.

Normaly you ecxpect that a rentacar is in perfect mecanical conditions. So you dont check if there is water in the cooling system neither you check the tyres if they are still in good condition. I got a car with totally slick tires. That is absolutly criminal as beeing very dangerous. At the end of the rent they tried to deduct of my card some US$ 550 for the fixing for the poor exterior condition of the car. I protested. Europcar Ecuador is not a very serious partner for you in Ecuador. Must admit I had similar problem in Ecuador with Budget. Seems ecuadorian renters are not very serious.

Really best price! the renter tried all possible not to respect the price. Platform is ok and easy to handle.