Overall service was good, but the condition of the car was poor. Surprisingly, there was no spare tire, which is quite unexpected. I wonder if minor issues could lead to bigger risks.

It was okay. However, the process to pick up the car was odd as I had to go back to the counter just to sign a paper.

Pickup was fast, and drop-off was also convenient! Compared to other companies, Little Yellow Chicken was more cautious during pickup and had many terms to sign, like what's included in the insurance, no smoking, and no eating durian! The thing that was a bit unacceptable was that there were numerous new BR-V cars at the pickup point, but I was given an old model with faded and chipped interior, a non-working Bluetooth, and a data cable that couldn't connect. However, as you know with Japanese cars, even after 120,000 kilometers, it still drives well!

Service staff at counter were friendly & efficient.

Very easy to use and perks makes it more attractive.

Overall the service staff were good & friendly. The car condition was not to my expectations as there too many dent marks. Car a little old.

Easy to use & the perks made booking with EasyRentCars more attractive.