Great! I always rent cars from Hertz for road trips.

We were charged 800 euros for two small scratches.

The staff at the rental company were somewhat indifferent. They just handed over the keys without indicating where the car was. When we arrived at the store, it seemed like they were lecturing another employee, making us wait for over 10 minutes. Very aloof attitude.

Drop off location at Inverness is difficult to find. Not enough signs or instructions to get there.

Absoultely awful - i am currently trying to make a complaint but even that is proving difficult. We were waiting for our car for over half an hour as such we were in a hurry to leave. We were told that we needed to bring the car back with a full tank of petrol other we would be charged 175 however when we were giving the car, the petrol was nearly on the warning as such we had to fill the car up before we had even got started!