Overall, a pleasing experience. Car condition wasn't exactly cleaned. There's some dents and scratches as well. However I am satisfied.

Good booking experience. Quick and easy. Hassle less.

At point of booking we noticed on booking confirmation that a deposit of USD500 - 3000 may be required. However it was not collected. The amount of the required deposit is above my expectation and we do not have sufficient fund for that.

Value for money.

Pick up was really easy. Drop off also easy but people kind of not paying attention to your concerns. Maybe a language barrier thing. Bilingual personnel might help

The car has scratch all over, and to fit everyone in, there is almost zero space for luggage, we all had to hold onto the luggage for the whole 1 and a half hour journey to the homestay.

We didn't know it was an electric car or was notified about it. Of course there was nothing wrong/different driving an electric car (eventhough we had no experience with one) but we had to find the car charger according to the membership they gave us, which was not applicable just anywhere. We had their contact number but Tamra was not responsive. We were given a new gps which does not work with telephone numbers, hence finding location on the gps is not as easy as well. Locations don't just pop-up one our first search and we wasted quite abit of time searching and also finding the right charger.