A great experience, much better than in Europe.

When I arrived at the counter, there was no one there. I had to wait for a full five minutes before someone returned to the desk. During the car exchange, I was packing my golf bag and didn't have a chance to put two newly bought umbrellas into the bag before they drove the car away without any notice. It wasn't until I got on the plane that I remembered the new umbrellas.

Very fast service!

I won't comment on the other two aspects because I drove safely and didn't need them.

Carseat for baby is very bad, it’s not safety and very old and dirty.