Great car, but confusing and disrespectful service at pick up

United Kingdom

Reviewed: Tue, Jun 18, 2019

About GREEN MOTION: 7.7 /10

Our experience at pick up was horrible. There were 4-5 other costumers present when we were, and all of them were angry and engaged in arguements with the counter staff. The terms and conditions misled me: I didn’t realise I needed a passport in addition to drivers licence photo card in order to collect the car. They let me have it anyway for an additional £300! I was tired and just went with it...

About QEEQ: 8.0 /10

Compact | Hyundai i30 or similar

1 days rental

Relevant Reviews on GREEN MOTION in United Kingdom

Newman Herbert

United Kingdom

1 days rental

GREEN MOTION

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Wed, Jul 22, 2015

About GREEN MOTION: 8.0 /10

The location is too far from the airport, and I had to pay an extra 5 dollars. The staff were trying to upsell and persuade me in various ways. Fortunately, I've rented cars several times before, so I wasn't misled.

About QEEQ: 10.0 /10

United Kingdom

4-day rental

Compact | Volkswagen Golf or similar

GREEN MOTION

Manchester Airport(MAN)

Manchester

United Kingdom

Reviewed: Wed, Dec 13, 2023

“Great experience with QEEQ and GREEN MOTION MANCHESTER”

About GREEN MOTION: 8.0 /10

Excellent service. Friendly and efficient. Thank you for the upgrade! Only downside is that there is limited staff at check in and as travellers all arrive with the same bus the waiting time is a bit long.

About QEEQ: 10.0 /10

Easy and efficient. Will use again.

G.Rajgarhia

United Kingdom

1 days rental

Standard | Volkswagen Jetta or similar

GREEN MOTION

Edinburgh

United Kingdom

Reviewed: Fri, Aug 2, 2019

“Pathetic”

About GREEN MOTION: 2.0 /10

Terrible experience. Serious flaw with green motion's process. Waited more than 3 hours and still could not get my car. It was a nightmare. Will never recommend anyone to book through green motion.

A.Ruddock

United Kingdom

1 days rental

Economy | Volkswagen Polo or similar

GREEN MOTION

Manchester Airport(MAN)

Manchester

United Kingdom

Reviewed: Thu, Jun 6, 2019

“Great vehicle, great price!”

About GREEN MOTION: 10.0 /10

The only issue I had was the price of an 'admin fee' for handling a fine I received. I feel it was very very expensive for sending an email to me, 84GBP is a rip off! The actual car was great in every way and I will use Green Motion again

About QEEQ: 10.0 /10

It was an easy process with easyrentcars.