Great car, but confusing and disrespectful service at pick up

United Kingdom

Reviewed: Tue, Jun 18, 2019

About GREEN MOTION: 7.7 /10

Our experience at pick up was horrible. There were 4-5 other costumers present when we were, and all of them were angry and engaged in arguements with the counter staff. The terms and conditions misled me: I didn’t realise I needed a passport in addition to drivers licence photo card in order to collect the car. They let me have it anyway for an additional £300! I was tired and just went with it...

About QEEQ: 8.0 /10

Compact | Hyundai i30 or similar

1 days rental

Relevant Reviews on GREEN MOTION in United Kingdom

Spring Willard

United Kingdom

1 days rental

GREEN MOTION

Edinburgh

United Kingdom

Reviewed: Sat, Aug 5, 2023

About GREEN MOTION: 6.0 /10

By high standards, the service is very average, but since Sixt, Enterprise, and Hertz are expensive, I chose this company for its lower price.

United Kingdom

17-day rental

Economy | Kia Rio or similar

GREEN MOTION

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Sun, Nov 27, 2022

“Not as good as normally is”

About GREEN MOTION: 8.0 /10

The car had damage on the back left of the boot which I told the staff about before I drove off. There was a message on the dashboard saying service required-4500 miles and then I noticed another message saying washer fluid required Clearly this car had not been checked over before I had it

About QEEQ: 10.0 /10

QEEQ are very good. This is my sec time booking through them and will do it again

K.Kirnitski

United Kingdom

1 days rental

Compact | Volkswagen Golf or similar

GREEN MOTION

London

United Kingdom

Reviewed: Sun, Sep 29, 2019

“Great service.”

About GREEN MOTION: 10.0 /10

Great rental, super speedy pick up and drop off.

About QEEQ: 10.0 /10

V.Vukovic

United Kingdom

1 days rental

Economy | Volkswagen Polo or similar

GREEN MOTION

Newcastle Airport(NCL)

Newcastle Upon Tyne

United Kingdom

Reviewed: Wed, Jun 26, 2019

“Do not rent even if they over vehicles for free. Avoid at all costs.”

About GREEN MOTION: 5.3 /10

The worst service ever! Had to wait approx. half an hour at the counter with a little baby despite of having only one person in front. Overcharged for a minor damage to a wheel I do not remember making. It took another half an hour to return the car, despite of being the only customer.

United Kingdom

1 days rental

Mini | Fiat 500 or similar

GREEN MOTION

London

United Kingdom

Reviewed: Wed, May 15, 2019

About GREEN MOTION: 8.0 /10

Hard to find, as I didn't know I was looking for "Green Motion" or that this was inside the hotel.

About QEEQ: 10.0 /10

Quick, easy and good value. I would have benefited from knowing the name of the agency I was picking up from, as it is not visible from the street.