Pretty good.

Overall service was good. We booked a Chevrolet Malibu but were given a choice between a Toyota Camry and a Kia model (forgot the name). In China, these are considered mid-size cars. We chose the Camry and got one with a sports package. The power was sufficient, the space was nice, and the trunk could fit two 28-inch suitcases, one 20-inch suitcase, and 2-3 regular-sized backpacks. A colleague hit a pole while reversing, causing the door to dent. We asked customer service about it and were told we didn't need to worry when returning the car, which turned out to be true. The insurance covered it.

Counter executuve should have told about the toll. Thankfully the executive during the return helped me and saved from a massive toll fees.

Like: Nearly new vehicle, great service, good deal.

Like: The counter woman at Thrifty helped us get back to their lot and stayed on the phone for 15 minutes, Thank You