Vehicle was well used and worn inside and outdated. Had 153,000+ km. Was rough to drive as it was older and had issues with a seatbelt not working and a headlight out at night. Very dangerous.

Rental pick up afterhours is through 3rd party and we waited for almost an hour. Tried phoning different numbers and asking other shuttles for help but nobody was aware of shuttle services for car company. The shuttle driver finally answered phone half asleep and grumpy. Car itself was ok and spacious but customer service was poor

Car was not very clean and it had some technical problems with front bumper.

The car condition was very poor. The reverse camera didn't work properly. Gear wasn't very smooth. Although car was clean inside it had bad smell. Havent refund my deposit yet.