Centauro Palermo airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Daphne Lattimore

Italy

Reviewed: Tue, Jul 19, 2022

About Centauro: 2.0 /10

The store's pick-up service was very untimely; I waited at the airport for forty minutes before someone arrived! Initially, they promised a full tank, but the car only had 80% fuel when I received it. Furthermore, because of their delay in the pick-up service, the actual rental start time was fifty minutes later than scheduled, yet the store insisted on returning the car at the originally scheduled time – such unfair terms! The car's condition was also quite average with very basic accessories.

1 days rental

Relevant Reviews on Centauro in Italy

David Archdale-Smith

Italy

15-day rental

Economy | Ford Fiesta or similar

Reviewed: Wed, Jan 3, 2024

“Easy booking process with a minor administrative glitch, which was rectified.”

About Centauro: 9.0 /10

Centauro staff were very friendly and efficient both on collection and return of the rental vehicle. The car was recently acquired, with low mileage and was clean and comfortable.

About QEEQ: 10.0 /10

The booking process was pretty easy. Price match did kick in, but I discovered the rate had dropped significantly further 2 days before travel, which was not registered. So I rebooted and cancelled the original booking! Also the details for the courtesy bus pickup location were wrong, having changed 8 months previously. Fortunately, I have use Centauro in the past and recognised their minibus and walked to the correct location!

C.Belcourt

Italy

1 days rental

Compact | Ford Focus or similar

Centauro

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Thu, Aug 22, 2019

“Great value, new clean car hire”

About Centauro: 9.0 /10

The car aas not quite as big and not nearly as powerful as expected. It was however very economical, clean and new and drive very smoothly. The cruise control was fantastic! Staff were extremely helpful and friendly, dealing with many customers who were hot and had had delays. Lots of respect and praise for them!

About QEEQ: 9.0 /10

Very easy to book! Great value which didnt need dropping.

H.Albrechtsen

Italy

1 days rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Mon, Aug 5, 2019

“Fine”

About Centauro: 9.0 /10

Very nice car - great price/value. Pick-up failed due to inconsistency in mail received at the booking.

About QEEQ: 9.0 /10

Hotline phone number only available in Singapore and Malaysia (+60 & 65). Not a free-call number, why expensive to use.

A.Laing

Italy

1 days rental

Compact | Peugeot 308 Estate or similar

Reviewed: Sat, Jul 20, 2019

“Awful!”

About Centauro: 7.3 /10

I booked a compact station wagon through easy rent. easy rent booked me a compact car and not a station wagon. I called to complain and email and have not heard back! Terrible service. Had to pay more money for the car I had originally booked.