Europcar ZURICH KLOTEN AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Adam Bloomfield

Switzerland

Reviewed: Tue, Jul 19, 2022

About Europcar: 8.0 /10

The actual car provided was a Skoda, and then I found out there was no cigarette lighter outlet. Many of my own charging devices couldn't be used. I had to switch the car, which took over three hours. Finally, they gave me a seven-seater Volkswagen.

1 days rental

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Yale Valentine

Switzerland

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Reviewed: Tue, Apr 22, 2025

About Europcar: 2.0 /10

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Jacqueline Huggins

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Reviewed: Wed, Mar 8, 2023

About Europcar: 10.0 /10

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Murray Isaac

Switzerland

1 days rental

Reviewed: Thu, Feb 14, 2019

About Europcar: 2.0 /10

The car rental office said we couldn't use credit cards with magnetic strips, only those with chips were allowed, but they never informed us of this requirement. Therefore, they rejected my husband's card with a magnetic strip. When I used my chip card to secure the rental for my husband, they insisted on charging over 300 dollars to make me a co-renter. Otherwise, we couldn't pick up the car. This credit card policy is too unreasonable; I've never encountered such a situation in the U.S., and we wouldn't need to spend this extra 300 dollars.