There was absolutely no service provided. Due to being late by just one hour, I was charged for an entire day. The most crucial part is that the fee was based on their system's price, not the actual rental price. The fee charged was three times the actual rental price! Moreover, when returning the car, I discovered a missing piece. Fortunately, I had taken photos of the car beforehand. After repeated confirmation, they merely said that if you didn't check carefully before taking the car, any issues found later are considered your fault. Completely speechless!