I booked a package that included comprehensive insurance from the rental company. However, when I arrived at the counter, they claimed they couldn't see the insurance and asked us to buy insurance again and then apply for a refund from the platform. While contacting QEEQ platform, they suddenly said the package did include comprehensive insurance but excluded tire and glass coverage. They recommended adding this insurance for 480 Thai Baht over 3 days. I decided to purchase it since it wasn’t too expensive, but this situation didn’t leave a great impression.

Very satisfied

Good services, easy and comfortable. Will book again next trip. Thanks.

Good services, easy and comfortable. Will book again next trip. Thanks.

I was needed to extend my rent in one more day after I took the car. They told me the price would be double the price I paid simply because they knew that I have no other options.