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Live chat Email us Service Code: 8168315123
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Reviewed: Fri, Dec 7, 2018
About Thrifty: 2.0 /10
Forced charges! Even though I clearly declined the liability insurance, they still added it to my bill! I'm now asking the customer service of the rental platform to help me resolve this! I won't rent from Thrifty again!! No integrity!!
About QEEQ: 10.0 /10

Relevant Reviews on Thrifty ORLANDO INTERNATIONAL AP

D.Hannigan

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Small SUV | Toyota RAV4 or similar
Reviewed: Thu, Mar 27, 2025
About Thrifty: 10.0 /10
Lovely car, very new
About QEEQ: 10.0 /10
So much choice

Novia Springhall

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Reviewed: Sun, Apr 16, 2017
About Thrifty: 2.0 /10
The staff at the store was extremely terrible! When I picked up the car, first they told me that the model I booked was too small, and they tricked me into thinking the economy model only had two seats, so I upgraded. Later, I found out that the upgraded Nissan was exactly the same as the economy model I rented a few days ago! Secondly, they made me buy a toll pass, but I didn't need it at all! Thirdly, without consulting me, they bought a full tank of gas for me, knowing full well that I was only renting the car for one day and would never use a full tank! After preparing my receipt, the person hurriedly sent me off and called up the next person in line. I just regret not checking the receipt carefully at the time. It wasn't until I compared it with the receipt from a few days ago that I noticed the issue. This was the worst experience I've had renting a car in the U.S.! I used to trust them and hardly ever checked the receipts. Future renters, make sure to check everything carefully! There are so many traps in the U.S.!
About QEEQ: 10.0 /10

Ken Raman

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Reviewed: Sun, Aug 14, 2016
About Thrifty: 10.0 /10
QEEQ forgot to help me with the insurance! I had to pay a high price at the counter for insurance and special airport fees and taxes. The rental company's counter staff were very patient.

R.Colon

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Small SUV | B4 Buick Encore or similar
Reviewed: Sat, Jan 4, 2020
“Pagué un seguro y la persona del mostrador no lo aceptó y no era muy amable en ese momento.”
About Thrifty: 8.3 /10
Realmente me dieron un upgrade porque el auto no estaba disponible
About QEEQ: 10.0 /10

Louie

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Nov 30, 2019
“Totally satisfied.”
About Thrifty: 10.0 /10
Smooth pickup and delivery process.
About QEEQ: 10.0 /10
The booking process provides multiple options to get the best price.

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