Overall, it's okay. But the car pickup experience was not so great. I originally reserved a Mercedes E-Class, but when I arrived, the only option was a Haval Mocha. What's the deal with that? How can these two cars be considered the same class? To get the E-Class, I was told I'd have to pay an additional 120 euros (I rented for 6 days). Isn't this essentially a price hike? On the bright side, the Haval Mocha had only 2,700 kilometers on it, so it was practically a brand-new car. That part was good. But SUVs consume so much fuel!

Very good.

I reserved a Mercedes E-Class, but when I arrived in Frankfurt, they gave me a Jeep Wrangler! After refusing it, they replaced it with an XC90. At the time, I thought it was an XC60 and didn't pay much attention. Only when I got the car did I realize, and ended up spending over 200 euros in three days! Hertz in Europe is honestly mediocre. A few days ago in Switzerland, I used Europcar, and it was much better.

Very good rental company. The car was very new.

I booked a Volvo S40, but when I arrived, I was informed it wasn't available because I was late. Am I supposed to precisely predict if the flight will be delayed? After some hassle, they gave me a Jeep Wrangler. Its fuel consumption is very inefficient, but at least the staff had a decent attitude.