We sat at the pick up Hertz for over two hours when the vehicle promised was substituted for two other inferior models.

We bought all the insurance we could through Qeeq and still had to buy extra, unmentioned expense at the HERTZ counter.

Everyone we dealt with at dollar was extremely friendly and helpful.

Very easy to use EasyRentCars and it was nice to get the rebooking option when rental rates decreased.

Our car was ready for us when we landed, and I did not have any issues with the car while we had it. Car was quite damaged upon pickup, and vehicle revved very high when turning it on. It was hard getting answers about my rental, as it shows I rented with dollar, but when I had to call they had no record of my rental. Eventually I got in touch with someone who told me my rental was with Hertz, where they were able to find my rental agreement. Then upon confirming the pickup was told my rental was actually with Thrifty. In total I needed to make 5 phone calls in order to find out the answer to my question and where I was picking up my car. Having to drop my car off at a different location and be shuttled over to the airport was a bit of a hassle as well, as two elderly gentlemen were with me who had trouble moving around. I had booked this company because I was told it was in the airport. I understand space restrictments, however it would have been nice to be informed of this beforehand.

Very good customer service both at the rental desk in the airport and outside in the car park

Everything went very smooth and we found a good deal..

Was all excellent until it dropped off the car.no clear instructions as to drop off.had to go looking for someone who then proceeded to try and rip me off for having a little dirt in the drivers footwell. I had to get the manager who could see the car had been returned in top condition. I'd really like someone to contact me about the way I was dealt with.

Easy and straightforward.