We originally booked a different van and had to upgrade for an additional 400 euro. Pictures of vehicles online are very misleading and we were extremely disappointed with this.

We originally booked a different van and had to upgrade for an additional 400 euro. Pictures of vehicles online are very misleading and we were extremely disappointed with this.

Very good customer service both at the rental desk in the airport and outside in the car park

Everything went very smooth and we found a good deal..

Was all excellent until it dropped off the car.no clear instructions as to drop off.had to go looking for someone who then proceeded to try and rip me off for having a little dirt in the drivers footwell. I had to get the manager who could see the car had been returned in top condition. I'd really like someone to contact me about the way I was dealt with.

Easy and straightforward.

they tried to charge me 595euro for damage NOT caused by me, which was already on the car when i collected - didnt provide a damage report when i collected the car (original car had to be swapped as the seat belt fastner was broken) Very poor experience, will avoid Dollar (and parent company THRIFTY) in future AT ALL COSTS

Like: friendly efficient service