was seamless. very pleased all round

it was all excellent. made the booking so much easier and great price!

Hard-sell on everything there is to hard sell on, threats of consequences if we didn't take their total cover insurance ("we always find something wrong when you return it otherwise"). It isn't my first time using them, and have mixed experiences so far, but this time took the biscuit. Oh, and the guy "helping" us claimed to be the manager - I hope not for the other employees.

Helpful and thoughtful throughout the process.

A big thanks to the delightful Vanessa who was extremely helpful on picking up and drop off.

Easy process

I paid for insurance through carhire which was not accepted by europcar therefore I had to pay the insurance again.

Simple online process. Clarity on pick up and drop off. Easy to change dates by cancel and rebook and at same rates. No hidden tricks. Value for money and smiley team. I noted some new scratches on car as I hired it. Told to take photo as evidence and if any issues in future refer to these. They then signed my form to show the reviewed and agreed. Very helpful. Will use again for sure.

Online very simple and functional.