Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Jared Swift

Germany

Reviewed: Tue, Jun 26, 2018

About Hertz: 4.0 /10

I wasn't very satisfied. I booked a V40, but they told me it wasn't available and replaced it with a Ford Mondeo. They also charged me for the GPS which cost 1000, while the car rental was just 1500. How can I not complain about this?!

1 days rental

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Quinn Michelson

Germany

1 days rental

Reviewed: Wed, Sep 5, 2018

About Hertz: 6.0 /10

Didn't get the car I wanted

Yvette Haydn

Germany

1 days rental

Reviewed: Fri, Aug 17, 2018

About Hertz: 2.0 /10

Scam company! They deducted over 500 euros claiming I didn’t provide a fuel receipt. Zuzuche made no effort to resolve the problem and kept asking for the fuel receipt even though credit card records were provided. I drove just 400 kilometers and refueled for 70 euros, so why deduct over 500 euros? Zuzuche's reason was that fuel and labor are expensive abroad. Ridiculous! It’s fraud against consumers!!! Check Zuzuche's contract; every clause says they’re not responsible. Rent directly from a car rental agency! Never use Hertz, never use Zuzuche! The intermediary always sides with the car rental agencies, ignoring consumer rights. I will defend my rights!

Jodie Vaughan

Germany

1 days rental

Reviewed: Wed, Aug 8, 2018

About Hertz: 4.0 /10

Extra charges and taxes are very high!