The originally booked manual Ford Kuga was unavailable, so we upgraded to a brand new Peugeot 5008 automatic with built-in navigation for an additional 200 euros. The vehicle was in excellent condition, allowing us to drive across nine countries and thousands of kilometers without any issues. The car keys were handy—doors automatically locked when we stepped away.

I booked a BMW 3 Series but got a new Volvo XC60 instead. However, it cost an extra 250 euros. Foreigners are getting smarter too.

I reserved a BMW 3 Series but was given a BMW 5 Series Touring. It's a diesel hybrid, comes with navigation, and can display the speed limit on the dashboard with the vehicle's LIM speed limit function, making it very convenient to avoid speeding. The upgrade was great...

Hertz's service in Europe is also quite good. I used Hertz when I traveled to the US as well—picking up and returning the car was very convenient.

It went smoothly.