Entered the country at 6 am, had breakfast and went to pick up the car a little after 6. No need to queue, there was no one at the Hertz counter (the rental confirmation stated that Hertz counter service time is 6:00-23:59). A guy from a neighboring counter who was wearing another company's vest came to assist. Since there was no need to queue, I had no complaints.

Very good

There were quite a few people in line at the airport, but the order was well-maintained and the staff were very friendly! The process and car pick-up were very smooth!

The service was good. Under a strong recommendation from the counter staff and considering the heavy snow, I bought full insurance. However, they upgraded the car model, so overall, it was quite affordable and reassuring.

The return location details are unclear, especially for out-of-town returns. It's best to ask for clarification when renting the car.