The mini program is terrible. The Yesaway WeChat mini program couldn't add my trip, and I had to contact them using the old-fashioned email method. Many Thai people in Chiang Mai speak Chinese, which is an advantage. However, the car was really bad—no rearview camera, no smart console, and the engine was very noisy.

With QEEQ, I am not afraid to go anywhere. It was a delightful trip!

Yesaway were amazing. The car was spotlessly clean (25k on the mileage). The staff at the handovers were very helpful, kind and efficient. Great communication with the team through WhatsApp to arrange pickups and drop offs. Nice touches in the car with phone holder, usb charger, and an umbrella. Thank you to all the team at Yesaway Chiang Mae, you were awesome.

I had a little tech hiccup with the platform that I couldn't see my booking in the app the night before pickup. I had email confirmations but not the voucher. Luckily the customer support staff I contacted on the app were great and resolved this very quickly. Thank you

All good, many thanks

Like: staff are able to communicate in Mandarin very well. Friendly, informative and helpful. Overall- very satisfactory. Thanks
Dislike: Need to read the contract thoroughly. Ask if there is any underlying conditions before you commit.