The overall service was excellent, everything went smoothly.

When I arrived at the Chic Car counter, they refused to give me the vehicle because the English name on my rental order (in Pinyin) did not match the English name on my ID. After negotiations between the Zuzuche staff and them, and providing an email proof that I am the same person, they finally gave me the car. The Zuzuche staff were very reliable and efficient. I will definitely use their service again next time.

The car was inspected in person and the results were recorded. They clearly specified the fuel type and provided written instructions. They also offered an upgraded model.

営業時間が変更になっており直前に言われたので大変だった。

レンタカー会社との連携が足りない。

Overall experience was good but at the time of return i was not able to fill the fuel tank to full as i took express way .The tank was above half i have pictures of same but the staff at counter didnot agree with meter reading and was asking 1000 baht for refill after much arguing they accepted 750 baht.O do understand that i was supposed to fill the tank but asking 1000 baht for a tank more than half is too much when the complete car tank gets filled up for 1200 baht.