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Live chat Email us Service Code: 5812077123
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Reviewed: Sat, Aug 18, 2018
About diRENT: 2.0 /10
On the last day, we were in a rush, but the tire pressure warning light came on and the brake pads were damaged. We had to spend several hours repairing the car at our own expense, causing us to miss Rabat. Since our flight was very early the next day, we decided to return the car in advance. We communicated with the rental company four to five hours in advance, but when we arrived at the agreed location at Casablanca Airport in the evening, we waited for over an hour and made several phone calls. They kept telling us to wait, and then finally said they weren't coming. We were told to just leave the car and keys in the parking lot. As a result, a few days after returning home, my credit card was charged 400 dollars. Despite numerous communications with the rental company, there was no resolution. This rental experience was truly disgusting. While there are good people in Morocco, it's still hard to avoid scammers. In such places, you must buy full insurance because the cars often have close to 100,000 kilometers. Apart from the annoying traffic police fines, I'm really not sure how many more traps the rental companies have in store.

Relevant Reviews on diRENT CASABLANCA AÉROPORT

Rock Mac-

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Reviewed: Sun, Jun 24, 2018
About diRENT: 2.0 /10
They were late when we picked up the car. We waited for more than an hour. Returning the car was even worse as no one showed up, and they didn't answer the phone. We had no choice but to leave the car in the parking lot and the keys inside, otherwise we would've missed our flight.

Jenny Carrie

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Reviewed: Mon, Oct 9, 2017
About diRENT: 4.0 /10
No rating because I didn't even use their car.

A.Zarrouki

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Economy | Dacia Logan or similar
Reviewed: Sun, Oct 6, 2019
“Good experience”
About diRENT: 9.3 /10
Very professional company; the car was clean and ready.
About QEEQ: 10.0 /10

M.Elhaddad

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Economy | Renault Clio or similar
Reviewed: Mon, Jul 29, 2019
About diRENT: 6.7 /10
I had to wait out side by the parking lot and it was to hot and every time i call them they tell me one mint somone will be there the mint become over 60mint
About QEEQ: 10.0 /10

J.Segersam

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Large SUV | Hyundai Santa Fe 7 Seats or similar
Reviewed: Wed, Jun 26, 2019
“I got the wrong car (Qasqai 5 seats, not Hyundai 7 seats), The tank was totally empty, 58 l diesel”
About diRENT: 6.0 /10
There was one poor guy doing his best, with angry Russian customers before me and a car for us that we did not order. Poor information on where to find the car. The cooling system worked badly over time, but overall it was an OK experience

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