Although the rental policy stated that the car should be returned with a full tank, this was not the case. The fuel gauge showed two bars less than full when picking up the car. While I was told to return it with the same fuel level, it is difficult for renters who are unfamiliar with the car’s fuel consumption. Usually, the car gets returned with a full tank, which is unfair to renters.

Excellent experience. The car was very new, drove comfortably, and the service was great.

The chic car counter is inside the domestic airport which is not clearly stated during booking (only stated "in terminal", and i had to ask around before I'm directed to domestic. However, I'm not allowed in to the airport. Seek assistance from security to call the service staff who came out to finish the documentation process. The finding and waiting took a bit of time. Overall a high average experience, although the tyres seems under performing.

A relatively good platform, easy booking.

1. No ones standby for the customer at the car park 2. when i got the car So terrible inside / there were Full of stain From Beer or the other liquid was dry already that sticky and bad smell all in the car .. so i have to clean-up all 5 back seat by myself before let's my family Sat 3. when i want to drop-off the car i call to let them know before I arrival to the airport about 10 mins no ones wating me so i have to wait the staff... ******it's the first time For bad experience with chic car rent cause i always chose this brand everytime that i had travel / may be next time I would find other brand for Standard service. thank for the extremly bad experince.

Helpful counter staff, no waiting lines.