Europcar ZURICH KLOTEN AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Murray Isaac

Switzerland

Reviewed: Thu, Feb 14, 2019

About Europcar: 2.0 /10

The car rental office said we couldn't use credit cards with magnetic strips, only those with chips were allowed, but they never informed us of this requirement. Therefore, they rejected my husband's card with a magnetic strip. When I used my chip card to secure the rental for my husband, they insisted on charging over 300 dollars to make me a co-renter. Otherwise, we couldn't pick up the car. This credit card policy is too unreasonable; I've never encountered such a situation in the U.S., and we wouldn't need to spend this extra 300 dollars.

1 days rental

Relevant Reviews on Europcar ZURICH KLOTEN AIRPORT

Buck Minnie

Switzerland

1 days rental

Reviewed: Tue, Oct 15, 2024

About Europcar: 2.0 /10

Initially booked a 7-seater, but were given a 9-seater on the day, which felt too large for us. Parking was very difficult in Switzerland. Additionally, the fuel tank was only 3/8 full when we received the car, but we were required to return it with a full tank.

About QEEQ: 8.0 /10

Mohd Jamzuri Ammir B

Switzerland

15-day rental

Full Size Van | Volkswagen Multivan or similar

Reviewed: Sun, Dec 1, 2024

“An excellent roadtrip.”

About Europcar: 10.0 /10

The car is as we wish we could get. No problem at all. Interior is clean and comfirtable.

About QEEQ: 10.0 /10

Good services

Ian Zacharias

Switzerland

1 days rental

Reviewed: Tue, Feb 27, 2024

About Europcar: 10.0 /10

Good service

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Hayden Johnson

Switzerland

1 days rental

Reviewed: Thu, Jun 14, 2018

About Europcar: 6.0 /10

There were several flights arriving in Zurich at that time, and there were quite a few people in line. It took me about thirty minutes to get the car.