Overall, it's okay. But the car pickup experience was not so great. I originally reserved a Mercedes E-Class, but when I arrived, the only option was a Haval Mocha. What's the deal with that? How can these two cars be considered the same class? To get the E-Class, I was told I'd have to pay an additional 120 euros (I rented for 6 days). Isn't this essentially a price hike? On the bright side, the Haval Mocha had only 2,700 kilometers on it, so it was practically a brand-new car. That part was good. But SUVs consume so much fuel!

Overcharging issues.

When I arrived on-site, I couldn't pick up the car because my credit card does not have a chip and cannot be used for the deposit.

Overall satisfied, but after refueling, the gauge indicated full. However, the store did not accept it after a few kilometers of driving and requested additional fuel payment.

The rental and drop-off locations were too far apart. I had to inspect the car myself after getting the keys and ran back and forth with my suitcase three times. What should have taken ten minutes ended up taking an hour, and I was drenched in sweat.