Very quick and convenient.

The staff were friendly and polite, and the car was in excellent and very new condition.

The counter staff tried to up sell the third party liability insurance to us at the desk, without mentioning Washington state's minimum liability insurance requirements. Felt pressured in the spot.

Price was very competitive compared to other booking platforms. No issues with the booking, and free cancelation was also provided.

Short waiting time

We booked a Dodge-type vehicle but got a Hyundai MPV instead. The car was equally spacious, accommodating 4 people and 5 suitcases. When we found out the trunk couldn't fit all the luggage, we folded down the third row, which created plenty of space. During the trip, there was a small incident where we missed booking an extra room for one night. We realized the trunk area was large enough for one person to sleep. Listening to the rain and train at night, I had a particularly good sleep. The car was new, only driven for 4000 miles, just past the break-in period, with strong power. No issues arose during the trip.