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Live chat Email us Service Code: 9696825169
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Reviewed: Tue, Feb 12, 2019
About Hertz: 8.0 /10
I waited nearly an hour to pick up the car, while the person behind me got their car in just over ten minutes. It took three reminders for the staff to finally bring the car. The drop-off location is far from the airport, but the staff kindly drove us to the airport after completing the return procedure.

Relevant Reviews on Hertz SUVARNABHUMI AIRPORT

Corey

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Reviewed: Thu, Jan 9, 2025
About Hertz: 10.0 /10
The service staff had a great attitude.
About QEEQ: 10.0 /10

Quentin Beerbohm

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Reviewed: Mon, Feb 12, 2024
About Hertz: 8.0 /10
The overall process was good, and the car was in great condition, very clean at pickup with no hidden fees. However, the only downside was that when I returned the car, they said there was a small scratch on the tire and that it needed to be completely replaced (nearly 10,000 THB, very expensive as the daily rental rate was only 190 RMB). Honestly, I didn't hit anything during my rental period, so I'm not sure why there was damage. Maybe I missed it when I picked up the car. Fortunately, I had insurance, but it really affected my mood.
About QEEQ: 10.0 /10

Athena Zechariah

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Reviewed: Wed, Jul 26, 2017
About Hertz: 10.0 /10
Friendly service attitude
About QEEQ: 10.0 /10

Burke Jacob

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Reviewed: Mon, Feb 25, 2019
About Hertz: 10.0 /10
Picking up the car in Bangkok was very convenient, but returning it at Chiang Mai Airport was confusing as I had to ask for directions twice to find the drop-off point at Gate 1. The return instructions could really use some improvement.
About QEEQ: 8.0 /10

Vincent Cocker

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Reviewed: Wed, Sep 9, 2015
About Hertz: 6.0 /10
It's okay, just follow the procedure.

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