Yeah all worked as it should. A very well used Opel Crossland is not an Audi A2 but it worked for me. Car had plenty of dings in it, but this is normal in Tenerife. Car was fine in all respects, other than a dragging brake. Return process simple and a very helpful guy looked after me. Deposit was a bit steep, but it was only pre-authorised and was removed soon after return.

QEEQ's site is complex. The price you see in the summary is rarely the price you pay and the it is a nuisance to have to go through it all and uncheck the boxes. Better would be to hold a profile of a user's preferences and work on that basis. Otherwise process is fine.

We got a free upgrade but on return the staff where hard to find and very disagreeable

The worst car rental experience I have ever had. An absurdly disorganized pick up that took close to an hour. Then the woman at the front desk insisted I pay a refuelling fee of €23, even though I said I would refill the tank before returning! She said, "if you don't like it, rent somewhere else". I will never deal with Goldcar again, I don't know how they are still in business.

The long queue to complete paperwork and pick up the car was unacceptable. Would not rent from GOLDCAR again.

The car stank of cigarettes