Hertz SUVARNABHUMI AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Christ Austen

Thailand

Reviewed: Sun, Apr 2, 2017

About Hertz: 8.0 /10

There was an issue with the license plate. We were taken to the police station and told the car owed taxes. We called the rental company's hotline and were asked to pay 1000 THB as a fine, which was refunded when we returned the car. It wasted our time. I recommend the rental company thoroughly check the vehicle's taxes to ensure it's in proper condition before renting it out.

About QEEQ: 10.0 /10

Hertz

Bangkok Suvarnabhumi Airport(BKK)

Bangkok

Thailand

1 days rental

Relevant Reviews on Hertz SUVARNABHUMI AIRPORT

Willie Emmie

Thailand

1 days rental

Hertz

Bangkok Suvarnabhumi Airport(BKK)

Bangkok

Thailand

Reviewed: Tue, Sep 26, 2017

About Hertz: 6.0 /10

Hertz and QEEQ did not coordinate well! QEEQ's pickup form did not allow me to get the car. After spending two and a half hours, Hertz saw we had elderly and children, so they gave us a car first and then coordinated with QEEQ. However, the car they gave us was not the Toyota I rented. Overall, very unsatisfied.

Regan Child

Thailand

1 days rental

Hertz

Bangkok Suvarnabhumi Airport(BKK)

Bangkok

Thailand

Reviewed: Fri, Apr 14, 2017

About Hertz: 10.0 /10

Reputable car rental company, very organized

About QEEQ: 10.0 /10

Claire Eugen

Thailand

1 days rental

Hertz

Bangkok Suvarnabhumi Airport(BKK)

Bangkok

Thailand

Reviewed: Fri, Mar 2, 2018

About Hertz: 10.0 /10

This time, Hertz’s service attitude is the only one I approve of; there were issues with the others.

Perry Lytton

Thailand

2-day rental

Economy | Ford Fiesta 2 Doors or similar

Hertz

Bangkok Suvarnabhumi Airport(BKK)

Bangkok

Thailand

Reviewed: Tue, Jan 2, 2018

About Hertz: 2.0 /10

When picking up the car, there was no detailed explanation about extra charges for returning the car late. Additionally, there was no SMS reminder about the return time or late fees. My earphones were left in the car, and there was no notification about it. While returning the car, we were frequently urged to go to the airport to pay for the overtime, which caused our personal items to be left in the car. My Apple earphones were in a small box in the car, but no one contacted me by phone or SMS, and I haven't heard anything even after returning home. I strongly demand compensation for the loss!!!