They charged us an extra fee but refunded it later!

I booked a car at 3 AM in Kuala Lumpur, but had to wait for a long time with no one around. The contact number provided didn't respond. I asked airport staff to help, and they said a friend would bring the car to the KLIA2 rental counter, but no one showed up for ages. The final picture showed that we were still checking the vehicle at 04:40 AM, while my family and I were already at the airport, waiting for two hours without any proactive assistance from them. I am still pursuing my rights! If anyone has the same experience, feel free to contact me, and we can take legal action together.

Pretty good. Since I travel for work, I've rented three or four times. EUROPCAR is quite convenient. Even on late flights, they can arrange someone to assist if you call in advance. It's quite hassle-free, and any damages are compensated at reasonable rates. I'll continue to rent from them in the future.

Can’t be easier to rent a car. Very efficient and fast processing. Car returning is just so easy, just park the car, return the key and ready to go.

Very easy to use. Price good.

Check the windscreen water reservoir has water in it.