Terrible.

The company you provided the rental with (interment) have sent me an unreadable invoice and have charged me an additional £50 to my credit card without my permission, after they had cleared my rental and said there would be no further charge. The email address from which they sent the invoice is a no reply address so I cannot even reply. This is totally unacceptable and to take additional money without my agreement is fraudulent.

Terrible Company and bad service at the desk. Arrogant people and if are not agree with them you won’t get a car..... quite normal attitude of them

Pick up of the car took 1.5 hrs, this was largely due to having to leave a 1200 Euro deposit. As I wanted this to be on credit card we needed a PIN number which I didn’t have, apparently a signature is no longer valid. This was not clear in the booking process. Be aware you will have to leave a large deposit if you use this company. There was also only one member of staff when we arrived so there was a long wait as the staff member was doing everything from checking cars for scratches etc. to paperwork. Although the staff member was friendly it was clearly too much work for one person. The car we eventually got was not the car I had booked and although clean the engine sounded dodgy and it was not a great car.

La pire expérience de location. Deux heures d'attente pour récupérer un véhicule déjà réservé et payé d'avance. Le guichet interrent était fermé à l'arrivé, j'ai été redirigé vers celui de Goldcar. Où après deux heure d'attente, on m'a fait de la pression pour prendre différentes assurances. Pour finir, un retour identique avec de l'attente pour bien vous faire comprendre que vous auriez du prendre l'assurance hors de prix. Bref un personnel détestable. Donc plus jamais Goldcar ni interrent.