The attitude was quite unfriendly, forcing us to buy additional insurance. They don't rent cars without an international driving permit and didn't even look at the translation. Once the insurance was upgraded, it was fine. Clearly a scam.

The attitude was okay.

Absolutely horrible!!!! Very, very, very, very bad service! They forced us to buy €62 insurance, otherwise they wouldn't give us the car! The same happened to two other Chinese customers as well. This company has no credibility! Absolutely terrible! Do not rent from them under any circumstances!!!! Let's see if QEEQ dares to delete my review! When I checked, it was all positive reviews but it's not true at all!

The car is a bit old, no free upgrades, the warning light is on all the time. The manager said it's due to the weather and assured me the car is drivable. They tried to sell me full insurance, but I had already purchased full coverage through the rental company, so I didn't accept their offer.

They require a Visa card for security deposit, but I just declared bankruptcy. Managed to use cash instead, paid 500 Euros as deposit, which was refunded after returning the car. Pretty reliable. The owner carefully inspected the car before lending it out, suggested taking photos for records. Very meticulous owner.