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Reviewed: Thu, Nov 2, 2017
About Keddy by Europcar: 4.0 /10
I have previously rented cars from Sixt, Budget, and Hertz, and had excellent experiences. However, renting from Europcar this October was frustrating twice. In February, I rented Europcar vehicles through a rental company at Madrid Airport in Spain and at Tangier Airport in Morocco, with a super full insurance and fully paid upfront. On October 6th, when I arrived at Tangier Airport in Morocco to pick up the car, the Europcar staff did not acknowledge the rental company or the super full insurance. He demanded that I: 1. Purchase additional insurance, otherwise, I would be responsible for any damages. I firmly refused. 2. Pay a deposit of 24,000 dirhams (approximately 2,400 euros) or I could not take the car. I had no choice but to pay the 2,400 euros with my credit card!! I faced the same situation at Madrid Airport in Spain. Will I dare to use Europcar again in the future?!

Relevant Reviews on Keddy by Europcar in Morocco

Dorothy Hansom

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Reviewed: Sat, Oct 19, 2024
About Keddy by Europcar: 10.0 /10
Keddy seems to be a subsidiary of Europcar. The car provided felt somewhat old, possibly passed down from the parent company. However, it offers great value for money with affordable pricing and services that align with Europcar standards. This review is based on personal perspective, and may be subjective. There are several points to note: before renting, the platform informed us the car would have a full tank, but it actually only had 2/8 full. Returning the car with the corresponding fuel level was a bit of a hassle. The rear wheel cover fell off at some point, and upon inspection, the left rear wheel cover was also tied on with zip ties. This wasn’t a major issue, but it was slightly unsettling. When returning the vehicle, I mentioned it, and they assured me I wouldn’t be charged. The car’s initial settings were in French, so I strongly suggest adjusting them before driving. The FIAT500 is semi-automatic—initially a bit tricky to handle as the gas pedal requires a bit more force to get moving, but it becomes manageable with practice. Over 15 days and 2400 km of travel across mountain roads and heavy rain, the small car proved to be fairly reliable.
About QEEQ: 10.0 /10

Will Harper

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Reviewed: Mon, Apr 1, 2024
About Keddy by Europcar: 8.0 /10
It's okay.
About QEEQ: 10.0 /10

Cornell Warner

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Reviewed: Fri, Mar 8, 2024
About Keddy by Europcar: 10.0 /10
The service was excellent; just presented all the necessary pick-up documents, and everything went smoothly. There was no aggressive insurance upselling, and the car I got was upgraded to an SUV. It was a 10-month-old car with over 20,000 kilometers on it, but it was in great condition. When returning the car, I had it washed nearby for just 30Dh, and the staff were very courteous. Everything went smoothly. The only downside was that adding an additional driver was a bit expensive, costing an extra 800Dh. The credit card deposit taken at pick-up was fully refunded 10 days after returning the car.
About QEEQ: 10.0 /10

Hamiltion Timothy

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Reviewed: Tue, Oct 2, 2018
About Keddy by Europcar: 10.0 /10
Good attitude, their English wasn't great but they were very helpful.

Jerry Lucas

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Reviewed: Fri, Mar 31, 2017
About Keddy by Europcar: 6.0 /10
We spent an hour looking for the rental company at the airport, asked several people, went back and forth between Terminal 2 and Terminal 1 twice. Everyone said there was no such thing as Keddy by Europcar. Finally, one person told us just to look for Europcar, not Keddy by Europcar. That's how we finally found the rental office. Exhausting!

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