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Live chat Email us Service Code: 7747302169
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Reviewed: Sun, Oct 30, 2016
About Dollar: 2.0 /10
It's okay, the service is decent. However, the rental company never provides navigation addresses for picking up and dropping off the car. They only provide vague locations like 'some store.' I booked a Ford but was given a Nissan.

Relevant Reviews on Dollar NEWARK LIBERTY INTL AP

Mary Giles

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Reviewed: Thu, Aug 8, 2024
About Dollar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Richard Wesley

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Reviewed: Mon, Jul 22, 2024
About Dollar: 4.0 /10
I rented the car for just a few hours, but they asked if I wanted to prepay for gas for $52. They also asked if I wanted to upgrade for an extra fee. They charged $33 for a day of unlimited tolls, but I didn't even need it since I purposely avoided highways.

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Compact | Ford Focus 2 Doors or similar
Reviewed: Wed, Jul 3, 2019
“Easyrentcar is fine, beware of Newark airport fees”
About Dollar: 5.0 /10
They should list that airport fees are exorbitant and increase price by well over $100. Staff at the counter was VERY pushy on adding extras and really hassled me on adding unnecessary insurance options.
About QEEQ: 8.0 /10

Nadeem

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Mon, Jun 24, 2019
“Dollar’s customer can improve”
About Dollar: 5.0 /10
When I collected the vehicle at the counter I felt like I am dealing with a law enforcement officer!!! And when I returned the vehicle it took a while to get a receipt ... there was no one at the car return area, counter staff were busy ... I will try to avoid Dollar in the future.
About QEEQ: 10.0 /10
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Economy | Chevrolet Spark or similar
Reviewed: Mon, Feb 11, 2019
“Ripoff”
About Dollar: 5.0 /10
I rented the car based on your promised price of $55.18. When I got to the rental counter, the representative gave me a price of $80.55 for the same reservation I had made through you. I asked why the difference. Her response: taxes. I said taxes were included in the original reservation. When I refused to pay $80.55, she said she had no more cars and I was essentially stuck, just having completed a 24 hour trip, ending in Newark. So I took the car for $80.55 but am going to dispute the difference with my credit card company. When I returned the car and received an itemized receipt, it showed three separate amounts for various things like emergence road service, premium road service, etc. that I had never accepted, or even been asked to accept. The Dollar agent should be fired for her lies.

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