Very disappointing. This was the first time I've encountered a situation where the price was increased at the last minute. Luckily, I can speak French; otherwise, I wouldn't have known how to handle the communication. I showed them my reservation, but they denied it, saying 'There's no way you got such a low price.' They insisted I pay an additional 40 euros; otherwise, I wouldn't get the car. This took over an hour to resolve. Later, with the help of the rental platform, they agreed to refund the 40 euros after the trip. Eventually, I got the car at their price. In situations like this, having a reliable platform is crucial. The rental platform was very helpful, but the whole ordeal wasted a lot of time.

We did a self-service car exchange and purchased QEEQ's full insurance. After returning, we handed the keys to the front desk, and everything was okay. Super convenient.

There were virtually no lines, and several staff members were assisting at the counter simultaneously, which was very efficient.

The service provided by the lady at CDG Terminal 2F was excellent. The new car had an odor, and she helped us by contacting her manager for a replacement. We are very grateful to her. Initially, we went to Hertz at Terminal 2E, and they said there were no other cars available.

Comptoir rapide et membership gold retrouvée easy bien que la resa fut faite via EasyRentCars

Réservation pour l’heure suivante et tout était prêt à mon arrivée