Very satisfied, but there was only one staff member, so the car pickup process took some time.

The overall service was excellent. They explained the basics of operating the car, how to open the fuel cap, which type of fuel to use, the exact location of the return office, and who to contact and what to do in case of an accident. Everything was thoroughly explained. The car was spotlessly cleaned, both exterior and interior. The vehicle's mileage was around 27,000 kilometers, which was reasonable, and the engine power was sufficient.

The staff were enthusiastic and professional, and the return process was convenient and straightforward.

When I arrived, Hertz was the only company with customers. There was someone completing their process ahead of me. An employee from Thrifty came over to assist, and everything was arranged fairly quickly.

Great, the vehicle was in excellent condition and relatively new.