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Reviewed: Tue, Aug 5, 2014
About Hertz: 6.0 /10
There is a wide range of vehicles to choose from, the location of the car lot is convenient, the cars are new, and the process is fast and simple. However, be cautious as they may claim that the car you originally booked is unavailable and try to upsell you to a more expensive, luxurious model, along with unnecessary insurance and equipment. The additional insurance and equipment they offer are quite pricey. In my opinion, roads in Europe are generally good, and drivers tend to follow the rules; if you have good driving skills and are cautious, the basic insurance is usually sufficient. Dare to say 'no' to their 'enthusiasm'.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz MUNICH AIRPORT

Michelle

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Reviewed: Wed, May 1, 2024
About Hertz: 6.0 /10
I wanted to rent a car with a spacious backseat that could fit three 24-inch suitcases, so I specifically chose a Volkswagen Golf. However, when I arrived at the rental office, there were only two Indian staff members who were very indifferent. They said only the CHR was available, and if I wanted a different model, I would have to wait an unspecified amount of time. Due to being in a hurry, I had no choice but to accept it. The next day, I contacted the rental platform to request a vehicle change, but even after two days, they couldn't reach the rental office. Extremely disappointed with the German rental company.
About QEEQ: 8.0 /10

Quinn Michelson

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Reviewed: Wed, Sep 5, 2018
About Hertz: 6.0 /10
Didn't get the car I wanted

Maxine Commons

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Reviewed: Mon, Apr 9, 2018
About Hertz: 4.0 /10
Booked a Mercedes, ended up with a Ford. There were at least two similar Mercedes parked nearby. When I asked customer service, they said it's the same grade and refused to change.

Patrick

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Reviewed: Sun, Nov 20, 2016
About Hertz: 10.0 /10
A big company is indeed different, the cars are very new and the service is good.
About QEEQ: 10.0 /10

Cheryl

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Reviewed: Sat, Sep 5, 2015
About Hertz: 8.0 /10
Hertz is quite popular, so the line was a bit slow. They gave us the same model we reserved, and the service was very attentive.
About QEEQ: 8.0 /10

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