Pick-up and drop-off were very convenient. Although they promoted full insurance, they remained very friendly when I declined.

Fast and friendly counter service, excellent car condition.

There is a wide range of vehicles to choose from, the location of the car lot is convenient, the cars are new, and the process is fast and simple. However, be cautious as they may claim that the car you originally booked is unavailable and try to upsell you to a more expensive, luxurious model, along with unnecessary insurance and equipment. The additional insurance and equipment they offer are quite pricey. In my opinion, roads in Europe are generally good, and drivers tend to follow the rules; if you have good driving skills and are cautious, the basic insurance is usually sufficient. Dare to say 'no' to their 'enthusiasm'.

The receipt amount printed at the time of return was incorrect, showing 25 euros more. After discussing with the counter staff and presenting the paper order, I received a correct receipt.

Excellent, friendly and attentive service