Even early in the morning, there's a queue right after they open. I didn't get the Alfa Romeo I booked; they gave me a hybrid Toyota instead, and the deposit is higher than other companies. The inspection form didn't carefully record all vehicle scratches; luckily, I noticed and made them add two more. Otherwise, returning the car would have been a disaster. This was the strictest car return inspection I've ever experienced in Europe!

The pickup location is unreliable, and my rental contract had major loopholes. The drop-off location was closed on the day of return, causing significant losses.

Picking up the car was smooth. When returning the car, the staff had already left, so I had to use the self-service return, which caused some trouble. Fortunately, it was resolved successfully.

The car pick-up went smoothly. When returning the car, the staff had already left, so I had to use the self-service return. There were some issues, but fortunately, they were resolved smoothly.

1. I reserved a Mercedes Classe B, but I was given a Citroën Picasso at pickup. The staff said it was an upgrade, though I'm not very familiar with it. That said, the car was in great condition, spacious, and fully automatic settings took some time to get used to. Ultimately, it was fuel-efficient (being a diesel car), had good handling, and plenty of power. The built-in navigation system was very helpful, and we were quite satisfied. 2. The only nerve-wracking part was returning the car at Nice station. The parking lot path extended up to the top floor, involving a narrow spiraling road across 7 levels. It could have been easy to scratch the car, but fortunately, everything was fine in the end.